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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dana Newhouse

July 5, 2025

5  out of  5
rating by Dana Newhouse
"Amy and Gjovana are thorough, efficient, and helpful. They return calls and always offer alternative levels of coverage. I've been with this agency for many years, and I've always been well served."
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Jennifer Kennedy

July 3, 2025

5  out of  5
rating by Jennifer Kennedy
"This office is wonderful! I call on them for work and the attention to detail, care and concern they have for their clients is evident. Everyone in the office is always so kind and really takes the time to connect, I can only imagine this translates for their clients as well."
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TheDarkSonofKrypton 23

June 29, 2025

5  out of  5
rating by TheDarkSonofKrypton 23
"I’ve had an outstanding experience with Amy Downey’s State Farm office in West Bloomfield. From the moment I first reached out, the team has been incredibly professional, responsive, and kind. Amy and her staff truly go above and beyond to make sure you understand your coverage and feel supported—especially during stressful times like filing a claim."
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Garrison Signs

June 29, 2025

5  out of  5
rating by Garrison Signs
"I've been with Amy at state farm for a long time they are great and professional."
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Quicksend Delivery

June 29, 2025

5  out of  5
rating by Quicksend Delivery
"We had a great experience shopping for life insurance. They had so many different options to meet our needs. We’re confident in knowing this is taken care of the way we want it."
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Judy Cole

June 28, 2025

5  out of  5
rating by Judy Cole
"Amy is a professional personified who will go the extra mile for her clients! Would highly recommend her agency."
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alicia nigro

June 28, 2025

5  out of  5
rating by alicia nigro
"Very inviting , positive attitude , nice to work with !!"
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Ella Teetzel

June 28, 2025

5  out of  5
rating by Ella Teetzel
"She is so sweet and helpful!!"
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Marissa Arthur

June 27, 2025

5  out of  5
rating by Marissa Arthur
"I had the pleasure of crossing paths with Ms. Amy this week- she was a kind, thoughtful caring soul. She definitely made an impression on me and positively influenced my whole day!"
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Scarlet Sayer

June 27, 2025

5  out of  5
rating by Scarlet Sayer
"I can not rave enough on how excellent of an agent Amy Downey is at State Farm. We have a very extensive and complicated need for insurance and she took care of us and knew exactly what we needed and it made my heart feel good knowing that we have the coverage that we need for our home and automobiles. We visited with her yesterday for the first time since moving to Michigan as we usually speak with her on the phone, but she called us and we happen to be out running errands and she invited us to come and visit and we did just that. We were welcomed with a beautiful sign that read, welcome Nick and Scarlet and it made us really feel like she was family and meeting her just made us feel even more at home. If you need an agent or if you’re reading this and you’re not happy with your current agency please give Amy a call and I am 110% sure that you will be satisfied and that you will want for her too put your mind at peace and make you feel safe knowing you have the right coverage. All families are NOT in need of the same coverage and Amy knows this and will work hard to customize a policy perfect for you and save you money at the same time. State Farm, Amy is a true gem don’t lose her. I would like too add how friendly and welcoming the entire staff at this office is. Amy introduced every single person and they welcomed us and made us feel at home. The office was clean and beautifully inviting. We could tell immediately that we had transferred our account from our agent in California to Amy. We are so very pleased. Thank you Amy and thank you State Farm. Nick and Scarlet"
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Bruce Goldman

June 25, 2025

5  out of  5
rating by Bruce Goldman
"Friendly, responsive, and incredibly helpful. The best people to work with."
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Gary Freeman

June 17, 2025

5  out of  5
rating by Gary Freeman
"Amy and her team are true professionals and do a treat job explaining coverages, costs, and options."
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Anthony T

June 15, 2025

5  out of  5
rating by Anthony T
"The staff has always been great, kind, and open. It's not like I walk into an office, rather I walk into a friends home. They are always welcoming with open arms, and more than happy to help. Whenever a problem arises they always deal with it in a timely manner, no matter if it's a phone call or an in person meeting, always treated the same!!"
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Ronald Abela

June 7, 2025

5  out of  5
rating by Ronald Abela
"Friendly staff and knowledgeable and a good sense of humor."
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Doug Heerema

June 2, 2025

5  out of  5
rating by Doug Heerema
"Amy has always been a pleasure to work with. The claims process was very straightforward and honestly much easier than expected."
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danny weberman

May 30, 2025

5  out of  5
rating by danny weberman
"The Amy Downey State Farm Agencies surpassed both calling in/Internet insurance applications and other agencies I’ve worked with where I just felt like a number. Amy and her skilled staff are great to work with and fully explained to me my options for all my personal and professional insurance needs. They showed me where I could save money and which policy choices were best to protect me and my family. When it came time to make a claim State Farm and their adjusters were wonderful and helped adjust my claim timely and to my complete satisfaction, with The Downey agency present to help out when needed. Amy and her staff go the extra mile for their clients and you should seriously consider them for your needs. Like a good neighbor (and insurance agent) Amy Downey/State Farm is there!!!!"
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Paul Gold

May 27, 2025

5  out of  5
rating by Paul Gold
"This winter I had a water leak in the kitchen.The entire staff if Amy Downey was beyond wonderful.They chose an excellent repair company that did the repairs and kept in close contact with me throughout the whole process ."
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Tasnim Malik

May 23, 2025

5  out of  5
rating by Tasnim Malik
"Great people to do business with"
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Mark Kolaj

May 21, 2025

5  out of  5
rating by Mark Kolaj
"Like a good neighbor, Amy was there! From the first call to today, I mean I had a rental in 2 hours after the incident, just great family oriented staff everyone asked if we were okay they didn’t care about the car. Made me feel great! Thank you so much and happy that I made the change to State Farm!"
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Nolan Langlois

April 22, 2025

5  out of  5
rating by Nolan Langlois
"Amy was knowledgable,friendly and very easy to work with. Nice to work with someone who makes the process easy"
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Jeffrey Ossowski

April 18, 2025

5  out of  5
rating by Jeffrey Ossowski
"Debbie is the best agent I have ever worked with. She is very responsive and a pleasure to work with. I can not say enough good things about her customer service. She is the best!"
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Theresa Dafoe

April 16, 2025

5  out of  5
rating by Theresa Dafoe
"I had a great experience at this firm! i’d highly recommend going again. 🤩🤩🤩🤩🤩🤩"
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Taylin Lewallen

April 16, 2025

5  out of  5
rating by Taylin Lewallen
"Amy Downey is a delight to work with and has always been incredibly helpful!"
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Janet Sager

April 14, 2025

5  out of  5
rating by Janet Sager
"Friendly, knowledgeable and very easy to work with!"
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Zeker Twardzik

April 7, 2025

5  out of  5
rating by Zeker Twardzik
"Amy was a delight to work with. She listened to our needs and suggested many options for us to weigh in on and consider. Her professionalism and attention to detail was impeccable. She is insightful and engaging. She truly knows what she’s doing and cares deeply about her customers. I would recommend Amy to all of my friends and family for their insurance coverage."